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ITIL V3 2011 (Information Technology Infrastructure Library)
Сборник литературы по ITIL. Скачать бесплатно
     Библиотека литературы, посвященная IT Infrastructure Library (ITIL ), плюс смежным с ней областям (стандарт COBIT, MOF, созданный на базе ITIL, и модель HP). Так же в архиве имеется видеокурс по основам ITIL и программа построения моделей процессов от IBM.
№FIle nameFile Size
090  Mcgraw.Hill.Software_Project_Management_2nd_Edition.pdf 17 882 608 bytes
091  Microsoft Operations Framework - Service Management Function (ENG).rar 10 894 229 bytes
092  Microsoft Operations Framework - Service Management Function (РУС).rar 11 171 747 bytes
093  Microsoft Service Level Management - service management function (SMF) for organizations.pdf 1 310 545 bytes
094  Office of Government Commerce_Books_lightweight.rar 20 791 704 bytes
095  Office of Government Commerce_Prince2_3E_2002.pdf 3 301 114 bytes
096  OGC - ITIL v3 - Continual Service Improvement.pdf 3 308 574 bytes
097  OGC - ITIL v3 - Service Design.pdf 9 514 522 bytes
098  OGC - ITIL v3 - Service Lifecycle - Introduction ITIL.pdf 15 257 647 bytes
099  OGC - ITIL v3 - Service Operation.pdf 2 873 368 bytes
100  OGC - ITIL v3 - Service Strategy.pdf 9 190 847 bytes
101  OGC - ITIL v3 - Service Transition.pdf 7 254 012 bytes
102  Oxebridge - Process mapping.pdf 333 599 bytes
103  O_Reilly_-_Essential_Microsoft_Operations_Manager.chm 5 923 168 bytes
104  Prentice_Hall_-_IT_Services_Costs__Metrics__Benchmarking_and_Marketing.chm 1 114 853 bytes
105  PriceWHCoopers - COBIT - ITIL - ISO 17799.pdf 1 758 491 bytes
106  PriceWHCoopers - COBIT - ITIL - ISO 17799.ppt 2 984 448 bytes
107  PriceWHCoopers - CobiT_ITIL_and_ISO17799.How_to_use_them_in_conjunction.pdf 678 322 bytes
108  PRINCE2 (PRojects IN Controlled Environments)_3E_2002.pdf 3 301 114 bytes
109  Rapid ISO 9001 Implementation by Oxebridge Quality Resources.mht 213 980 bytes
110  Reversing Secrets of Reverse Engineering (Apr 2005).pdf 8 779 584 bytes
111  Russian_2011_Glossary_v2.0.pdf 781 147 bytes
112  Study Paper Financial Analysis of Telecom Industry of China and India 27 June 2006_NEW.pdf 129 330 bytes
113  Syngress - Itpliance Using Cobit And Open Source Tools - Sarbanes Oxley.pdf 7 319 312 bytes
114  Syngress - Sarbanes_Oxley_IT_Compliance_Using_COBIT_and_Open_Source_Tools_-_2005.chm 1 699 082 bytes
115  T-REC-E.802-200702-I!!PDF-E.pdf 301 408 bytes
116  T-REC-G.1000-200111-I!!PDF-E.pdf 103 039 bytes
117  T-REC-M.3050-200405-I!Sup3!PDF-E.pdf 954 796 bytes
118  T-REC-M.3050-200405-S!Sup1!PDF-E pic.cdr 42 890 bytes
119  T-REC-M.3050-200405-S!Sup1!PDF-E pic.pdf 28 850 bytes
120  T-REC-M.3050-200405-S!Sup1!PDF-E.pdf 1 345 278 bytes
121  T-REC-M.3050-200405-S!Sup2!PDF-E.pdf 362 454 bytes
122  T-REC-M.3050-200702-I!Sup2!PDF-E.pdf 294 693 bytes
123  T-REC-M.3050-200702-I!Sup2!PDF-R.pdf 573 948 bytes
124  T-REC-M.3050-200702-I!Sup4!PDF-E.pdf 1 441 233 bytes
125  T-REC-M.3050.0-200407-S!!PDF-E.pdf 218 982 bytes
126  T-REC-M.3050.1-200703-I!!PDF-E.pdf 962 261 bytes
127  T-REC-M.3050.2-200703-I!!PDF-E.pdf 2 271 273 bytes
128  Telecom Solutions folder revD.pdf 167 026 bytes
129  TeleManagement Forum (TMF) NGOSS and eTOM.pdf 489 720 bytes
130  Telemanagement Forum NGOSS and eTOM.ppt 1 202 176 bytes
131  The ISO Survey of ISO 9000 and ISO 14000 Certificates - Tenth cycle.pdf 1 060 491 bytes
132  The Itil Foundation Exam Study Guide 3rd Edition.pdf 1 242 373 bytes
133  The Official Introduction to the ITIL Service Lifecycle.pdf 6 437 417 bytes
134  The_ITIL_2011_Tought_Rock_Study_Notes_Fullver_120530.pdf 2 420 294 bytes
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